The relationship between a doctor and patient is a two-way street. There are rights and responsibilities on both sides. When you make an appointment to see Dr. Narain, that time is set-aside just for you. We attempt to confirm appointments a day in advance but ultimately you are responsible to mark your calendar to assure you are available to keep the appointment.
If you are web enabled, i.e. we have your email address, you will also receive a reminder via email. If you make the appointment while in the office, you will be given an appointment card.
We do understand there could be a circumstance when you are unable to arrive for appointments. However, if this becomes a pattern for your family's appointments, there will be consequences involved. If you have missed an appointment in our office we ask you to be sure to keep future appointments or cancel them with a 24- hour notice to avoid being a “No Show”.
We do require a 24-hour advance notice to cancel an appointment.
Less than 24 hours notice will result in a “No Show" fee of $55.00 assessed to your account.
If you do not keep an expanded visit, such as well child visit, immunization visit or a more complex check up there will be an $80.00 fee for the missed visit.
If your family has had 3 no show appointments within a year, or an excessive amount compounding over the years, you may be asked to find another physician that better meets the needs of your schedule.
We are committed to providing you with the best possible care and we will gladly discuss our professional fees with you at any time. Your clear understanding of our Financial Policy is important to our professional relationship. Please ask if you have any questions about our fees, Financial Policy, or your responsibility in regards to your services.
YOUR PORTION OF THE BILL IS DUE AT TIME OF SERVICE AT EVERY VISIT.
Including: Co-Pays, Deductibles, Non-Covered Services, Non-Par visits, etc.
WE ACCEPT CASH, CHECKS, VISA, DISCOVER, MASTERCARD AND AMERICAN EXPRESS.
If you have insurance, as a courtesy, we will assist you in receiving your benefits. Any insurance claim will only be submitted if we are furnished FULL
insurance company information needed. Please be aware insurances mandate a time frame for filing insurance claims.
If we do not receive insurance information within 45 days of the date of service no claim will be filed and you will be responsible for payment.
Please verify with your employer or insurance company if we are participating with your specific plan BEFORE scheduling appointments.
We will not become involved in disputes between you and your insurance company regarding deductibles, co-payments, covered charges, secondary insurance, "usual and customary" charges, etc., other than to supply factual information as necessary. You will need to resolve these with your insurance.
YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF YOUR ACCOUNT.
YOUR INSURANCE IS A CONTRACT BETWEEN YOU AND YOUR INSURANCE COMPANY.
Please be advised that you are initiating services to be rendered and ultimately you are financially responsible for all charges incurred whether paid by your insurance or not.